Returns & Exchanges

At Black, we stand behind the quality of our products and offer a seamless 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you find the perfect alternative or provide a full refund.

1

Initiate Your Request

Log in to your account or visit our online return portal with your order number and email address to select the items you wish to return.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing